Shipping Expectations
Orders placed Monday through Thursday will be processed within 2 to 3 business days; while orders placed Friday through Sunday will be processed within 3 to 4 business days. After shipping, allow an additional 3 to 5 business days for transit.
Domestic Shipping Services:
Fedex Ground/Home Delivery
United States Postal Service (Non-battery shipments only)
International Shipping Services*:
DHL
Fedex International
Fedex Ground-- for Canada shipments only
For International shipments the recipient is always responsible for customs and duties charges upon clearance into your country.*
Shipping prices will very depending on which service you select.*
Tracking your order:
You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package. To track your package you can visit our Tracking Page.
Please allow 1 to 3 working days for the tracking information to show.
Wrong address disclaimer:
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at support@batterygurus.com if you believe you have provided an incorrect shipping address.
Returns:
By placing an order on our store, you are responsible for the cost of return shipping back to our store. Please refer to our Refund Policy for further information on how to make a return.
Lost/Stolen Packages:
Battery Gurus is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you on our Tracking Page. If you have any further questions on how to do this please reach out to our customer support team at support@batterygurus.com.